What makes a good Surveyor?
My response to this question may possibly upset a few people, so right up front I want to point out this is my opinion only, and is presented to encourage further thought and discussion.
In trying to keep the answer simple; a Surveyor should consider themselves as both:
- A waiter in a six star restaurant, and
- As an officer, or CO of a naval ship.
Surveying is very much a service profession. These characteristics are in addition to the technical aspects of the role:
As a “Six Star Waiter” a Surveyor needs to be able to:
- Anticipate a customers requirements; discreetly always keep a glass toped up.
- Keep a pleasant demeanour; even when antagonized by customers.
- Any request is to be looked into with a pleasant smile.
- Never is the response “this has nothing to do with me”, or “it’s not my job” to be given.
The CO of a naval ship; a good Surveyor shares characteristics such as:
- The ability to process a lot of data, prioritize important cues, and recognize patterns; they have good situational awareness.
- They look for “decision-rich” opportunities, wanting to be challenged, and to make decisions. Good Surveyors are ambitious and enthusiastic.
- They need to be honest in evaluating themselves relative to the situation. They constantly look to improve their position in the scenario. Good Surveyors are almost natural “assessors” and “learners.”
- They put their hearts and souls into their work. They should radiate enthusiasm and spark.
- They know the profession, legislation and standards that govern their work in great detail.
- And just like a ships captain, Surveyors must clearly and concisely document all activities for future reference and scrutiny.
I look forward to hearing what others think of this!
- Oliver Glockner
The above post is a revision of an article published in GEMS Uncut newsletter April 2010.
For helpful reference links regarding this, please see http://www.handebook.com.au/publications/Characteristics%20of%20a%20Good%20Mine%20Surveyor.pdf